Frequently Asked Questions

Everything you need to know about working with ABDA Labs.

Getting Started

Submit the Onboarding Form and your onboarding process will automatically begin. We'll contact you, walk you through our process, and ship you prepaid collection kits usually all within the same day.

No. Send one specimen or one hundred — the same per-test rate applies. We never require monthly minimums or penalize lower-volume laboratories.

Nope. We provide prepaid FedEx overnight collection kits at no extra cost. Just drop your specimens at any FedEx location and we handle the rest.

While we mainly partner with independent clinical labs, our services are available to physician offices, urgent care clinics, and other healthcare providers who need reliable reference testing.

That's one of the biggest advantages of partnering with us. You can add PCR panels to your test menu and send specimens to ABDA Labs as they come in. We have no minimums, we cover shipping, and our pricing is straightforward — so even if your physicians send one sample every two weeks, it works.

Testing & Results

We specialize in molecular diagnostics (respiratory, UTI, wound, and STI PCR panels) and toxicology/drug screening. Check our Test Menu page for the full catalog.

PCR results are delivered within 24 to 48 hours from the time we receive your specimen. Toxicology results are delivered within 72 hours. We process specimens the same day they arrive.

Results are available by default through our secure HIPAA-compliant Provider Portal, and we also support secure fax. Direct LIS or EMR integration via HL7 v2 or FHIR is available as a paid add-on for qualified partners — contact us for scoping.

Yes. If you need a panel configuration we don't currently list, reach out and we'll work with you to build one that fits your needs.

Billing & Pricing

We use straightforward per-test pricing — no hidden fees, no surcharges, no surprise line items. Every rate is published so you know exactly what you're paying.

Contact us for details about our billing options. We're happy to discuss an arrangement that works for you.

Aside from integration fees from your EMR/LIMS, there are no setup fees and no long-term contracts. You can start and stop sending specimens at any time.

Compliance & Security

Yes. ABDA Labs is fully CLIA certified for high-complexity testing.

All patient data is handled in accordance with HIPAA regulations. Our Provider Portal uses encryption and secure access controls to protect sensitive information.

Still have questions?

Send us an email at support@abdalabs.com or give us a call at (512) 222-7177. We'd love to help.